The role of a case manager is varied and can cover many aspects of an individual’s life. Key areas include:
Organising community based rehabilitation
Coordinating a multidisciplinary assessment and treatment plan. This involves:
- introducing remedial activities and retraining
- maintenance of current fitness and mobility
- improvement and maintenance of daily independence.
A case manager acts as a mediator, providing education and seek additional training for families as to what an individual can and cannot do, how best they can support the individual and themselves to reduce stress and help all affected adjust to life after injury
Establishing structure and routine (leisure, vocational)
Exploring possible social activities, encouraging current interests/prompting new ones. This often involves the case manager investigating some form of occupation and or employment, if appropriate. This encompasses many other areas of rehabilitation including travel, budgeting, social skills, planning and organisation and safety awareness.
Setting up and management of a care regime
This requires ongoing assessment and review of client needs to ensure the appropriate care package is in place and an individual has a cohesive and stable care regime. The case manager works alongside individuals to recruit a suitable team, ensures staff are trained and provides ongoing review.