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Jennifer qualified as an Occupational Therapist in 1998 having completed a degree course at Queen Margaret College in Edinburgh. She has worked in a variety of NHS settings where she has developed an interest in and gained skills working with children with additional support needs, particularly children with a neurological impairment. She joined CMS in 2011 writing quantification reports whilst continuing her NHS work.
Jennifer is a state registered with the Health Professions Council; she is also a member of The British Association of Occupational Therapist.
Naomi qualified as an Occupational Therapist in 2003 and worked within the NHS before joining CMS as an occupational therapist and case manager in 2011. The majority of Naomi’s experience has been in rehabilitation of adults with neurological impairment within the inpatient and outpatient rehabilitation setting, including practice within the Scottish Brain Injury Rehabilitation Service. She has continued her training within the specialist field, having attained the Post Graduate Certificate in Brain Injury Rehabilitation in 2010. Naomi has been involved in vocational rehabilitation, teaching and education of other professionals and was been active as an occupational therapy steward for Unison during her time in the NHS. She now works as a case manager and occuptional therapist within our team including preparing quantification reports.
Naomi is state registered with the Health Care Professionals Council and is also a member of The British Association of Occupational Therapists (BAOT).
Veronica obtained a BA Hons Psychology in 2006. Whilst studying at University Veronica worked with a vast number of individuals including those with learning difficulties and mental health issues in a Support Worker capacity. The type of care was focused on promoting independent living within the client’s own home and local community.
Since graduating she has worked as a Case Coordinator organising face to face counselling sessions as part of an EAP for large organisations. As a Research Assistant at the Beatson Oncology Centre in Glasgow and as a Rehabilitation Assistant within a hospital setting.
Veronica has worked with Case Management Services since August 2010 initially as a Rehabilitation Assistant working closely with clients, therapists and the case manager to implement rehabilitation programmes. Veronica progressed in December 2012 onto working as a Case Manager within the organisation. Veronica currently has an active caseload of 10 clients with brain and/or spinal injuries throughout Scotland. She is a member of BABCIM.
Amanda qualified as a Physiotherapist at the end of 2004, completing her degree at the University of Melbourne, Australia. She worked as a physiotherapist in residential aged care facilities in Melbourne for two years before moving to London in 2007.
In London, Amanda worked for a care agency in their specialist services section, helping to deliver care and support to people with brain injuries and degenerative neurological conditions. She started at the company as a support worker and progressed to be in the office full time setting up care packages for people with brain injuries and complex neurological conditions. In 2010 Amanda assisted the Huntingdon’s Disease Association to complete a care pathway to be taken to parliament to help set a gold standard for the care and support people with Huntingdon’s Disease, those at risk and their families receive.
Amanda joined CMS in October 2011 and works with a variety of clients out in the community as well as coordinating the quantification reports from the office. Amanda uses her knowledge of physical disability to support clients, particularly those with complex physical issues.
Scott graduated in 2003 with a BSC (Hons) in Psychology. He joined Case Management Services Ltd as a rehabilitation assistant in 2007. Initially employed on a part-time basis as he pursued a public sector management career, Scott moved into an Assistant Case Manager role in 2010 and began a full time role in January 2015. Scott now has a dual role as a Case Manager and Clinical Services Coordinator.
Scott works with a diverse range of clients including those with brain injury, spinal injury and complex care needs and works closely with Case Management Services’ multi-disciplinary team to deliver individually tailored community rehabilitation packages.
In his role as Clinical Services Coordinator Scott plays an active role in business development, client progression, staff training, continual professional development, Psychological research and auditing.
Scott is a practioner member of the British Association of Brain Injury Case Managers (BABICM).
Rachel graduated as an occupational therapist in 2001 and initially working in the NHS until 2006, when she moved into the voluntary sector. Rachel worked for a disability charity as an Employment Development Officer, supporting people with long term ill health and disability into employment, before taking up a new post as an Acquired Brain Injury Outreach worker, working closely with colleagues in the NHS and social services to support people with brain injuries and their families, and providing brain injury awareness training to health professionals and care agencies throughout Scotland.
This led to a post as a team leader in a private neuro-rehab programme, co-ordinating the-day-to day care and rehabilitation of the client, supervising the staff team and working alongside the case manager.
Before joining CMS Ltd in Oct 2014, Rachel worked as a GP-based Carer Development Worker with a carers organisation, supporting unpaid carers, and developing a service specifically for those caring for anyone over the age of 65.
Rachel is state registered with Health Care Professionals Council and is a member of British Association of Occupational Therapists.
Kirstin qualified as an Occupational Therapist in 1999 and has worked in the NHS since qualifying initially on a basic grade rotation including medicine of the elderly, acute medicine and stroke rehabilitation. Since 2001, Kirstin has worked at the Astley Ainslie Hospital, Edinburgh, in the Neuro-rehabilitation unit. This unit includes the Scottish Brain Injury Rehabilitation Service. Kirstin is the team lead for the OT service in this unit. Kirstin has also worked in the Neuro-outpatient service. During her time at the Astley Ainslie Hospital, Kirstin has had a key role in the delivery of the Edinburgh Brain Injury Rehabilitation Training, a clinician led course (previously accredited by QMU). Her role includes lecturing, mentoring and marking.
Kirstin is a member of British Association of Occupational Therapists specialist section in Neurological practice (SSNP) and is actively involved in Scottish East regional group.
Kirstin is state registered with Health Care Professionals Council and is a member of British Association of Occupational Therapists.
Elle has worked in the voluntary sector for 15 years working with many client groups in Addiction, Autism and Mental Health Services.
Elle has various training in Suicide Prevention and Self Harm Behaviours aimed at young people and adults.
Elle worked for 7 years in a family role supporting families who were caring for someone with a mental health issue. Elle developed a self-management tool to help family members identify stress and anxiety. Elle was also Nominated for the Mental Welfare Commission Principle into Practice Award in 2016 for her family work.
Elle started as an Associate in 2015 and is now working as a Rehab Assistant/Assistant Case Manager since January 2017.
Norma graduated in 2001 with a Bsc (Hons) Occupational Therapy following which she went on to work within a hospital setting covering medical admission wards, cardiology, orthopaedics and oncology.
In 2002 she moved to a community based role working in day centres for adults with a physical disability. Norma specialised in developing client handling assessments and rehabilitation goal setting with clients who have acquired disability and neuro-progressive conditions.
For the past eleven years Norma has worked as a community occupational therapist, assessing clients with a physical disability within their home environment. She has been involved in a number of cases which have required major housing adaptation, provision of complex care packages and specialist equipment. During this time Norma has developed specialist skills in client handling and was seconded to children and families department between the years of 2007-2009 to review and develop the client handling service.
Norma has successfully completed accredited training course for moving and handling through Centaur Training and is required to completed six-monthly reaccreditation exams in order to maintain up to date certification. In addition to this Norma has been practising as a people handling facilitator since 2002, accredited by Physicare for city of Edinburgh Council. Norma also works for a charitable organisation, Training for care, providing training to carers who work with clients who have a physical disability. **Norma is a member of the National Back Exchange and is fully registered with the Health and Care Professions Council.
Nicky qualified as an Occupational Therapist in 2005, as a post-graduate, having worked in a variety of NHS settings in London and then Edinburgh where she specialised in working with adults with acquired brain injury and neurological conditions. Following a career break to raise her son, Nicky joined CMS as a Rehabilitation Assistant and Occupational Therapist in 2016. She is state registered with the Health Care Professionals Council (HCPC) and is also a member of The British Association of Occupational Therapists (BAOT).
Kirsten qualified as an Occupational Therapist in 1992. She then worked in a variety of settings predominantly with brain injured clients.
Kirsten began working for Case Management Services in the mid-1990s as an associate and has since become a staff member. She prepares a variety of medico-legal reports: Immediate Needs Reports, Future and Past Care Reports, and Case Management reports. Kirsten acts as a case manager for clients with a brain injury in the community. She is also part of the quantification team. This role involves writing, reviewing and preparing costs for the quantification reports.
Kirsten maintains her professional registration and Continuous Professional Development in line with the guidelines given by the HCPC. She attends relevant training days and reads up-to-date literature and research where possible.
Mandy qualified as Registered Mental Nurse and Registered General Nurse and has over 25 years of nursing experience working in a variety of clinical settings which include; neuromedicine, neurosurgery, infectious diseases and neurobehavioural rehabilitation services. Mandy has worked in a number of advanced specialist nursing roles in the National Health Service and has extensive clinical experience in assessing, implementing and evaluating the care and treatment of people with brain injury.
Mandy currently works as a nurse lecturer within the School of Health and Social Care, Edinburgh Napier University.
Susan qualified with a BSc (Hons) in Physiotherapy in 2002 and since then has continued to work within the NHS, initially rotating between specialities such as Orthopaedics, Medical, Amputee Rehabilitation, Neurology and Neurosurgery. During this time she developed an interest in rehabilitation, particularly in those with neurological deficit. In 2007 she secured a static post as a Specialist Physiotherapist in the Queen Elizabeth National Spinal Injuries Unit in Glasgow, where she continues to work with those who have sustained spinal cord injury. This work takes individuals from the acute stages of injury, through rehabilitation until discharge back into the community.
Susan is a member of the Chartered Society of Physiotherapists and is registered with the Health and Care Professions Council.
Sarah is a consultant clinical neuropsychologist who has specialised in neuropsychological assessment and rehabilitation since 2006. She has worked with individuals with acquired brain injury, epilepsy, brain tumour, stroke and progressive neurological conditions in acute, post-acute, outpatient and community settings. She also has experience of preparing expert neuropsychological reports for litigation purposes.
Sarah qualified with a Doctorate in Clinical Psychology in 2006 and completed the Qualification in Clinical Neuropsychology (QiCN) in 2010. She is a Chartered Clinical Psychologist (British Psychological Society) and registered with the Health and Care Professions Council (HCPC). She is currently listed on the Specialist Register of Clinical Neuropsychologists.
Sharon qualified as a Registered General Nurse in 1987 and went on to work in a variety of settings including NHS and private sector both in Scotland and England.
Sharon worked within the fields of drug and alcohol rehabilitation, brain and spinal injury rehabilitation and management, including managing Huntercombe’s Brain Injury Rehabilitation Centre in Wishaw and as Co-ordinator for Headway Dumfries and Galloway.
Sharon commenced her case management career with Kynixa Ltd in 2007 and after that for another case management company based in England before securing a case manager position with CMS in June 2013. Sharon is involved with assessing clients and preparing and writing a variety of reports and is part of the quantification team along with managing the rehabilitation of a variety of clients with a brain injury. Sharon also supervises other case managers as part of her role.
Sharon maintains her professional registration and Continuous Professional Development in line with the guidelines given by the NMC. She attends relevant training days and reads up-to-date literature and research where possible. Sharon is a member of BABICM and the RCN as well as the Faculty of Homeopathy.
Dr Andrew Harrison is a Consultant Clinical Neuropsychologist who has worked in the field of neurological rehabilitation since obtaining his Doctorate in Clinical Psychology in 1997. He has extensive experience preparing expert neuropsychological reports for litigation purposes.
He is a Chartered Clinical Psychologist (British Psychological Society) and registered with the Health Care Professions Council (HCPC). He is on the Specialist Register in Clinical Neuropsychology (BPS) and the Register of Applied Psychology Practice Supervisors (BPS). He is an Associate Fellow of the BPS. His current professional responsibilities include serving as examiner for the BPS Qualification in Clinical Neuropsychology (QICN) and external examiner for the MSc Clinical Neuropsychology, University of Glasgow.
He was a member of the Guideline Development Group for the Scottish Intercollegiate Guidelines Network (SIGN) Brain injury rehabilitation in adults (SIGN publication no. 130) which was published in March 2013. He joined CMS in October 2013.
Anne joined CMS in June 2017 and is part of the administration team. Anne has previously worked in administration in a variety of industries and is involved in invoicing for CMS.
Lynn graduated from in 1993 with a BA (Hons) in Psychology and Sociology. Since leaving university she has worked with several voluntary organisations providing support to people with physical and learning disabilities. In 1998, she joined Enable Scotland and managed Supported Living services across Glasgow, which provided support to 36 people living in their own homes. Each service was unique to the person, and supported them in making choices and decisions about the way they lived their lives, ensuring that they were able to live as full and active a life as they wanted to.
In April 2007 Lynn joined the team at Case Management Services and now works as a Senior Case Manager. She currently manages a varying caseload of approximately 8-10 brain and spinal injured adults and young people across Scotland. Lynn also undertakes client assessments, writes case management proposals and is involved in the supervision of other case managers.
Kirstin graduated with an Honours Degree in Biological Sciences in 1990. She then completed a PostGraduate Diploma in Occupational Therapy graduating in 1992. Kirstin initially went to work in East London and worked for three years in the Regional Neurological Brain Injury Unit at Homerton Hospital, specialising Brain Injury Rehabilitation. Kirstin then worked as an occupational therapist in the USA until 2001, working in many rehabilitation units with a focus on neurology, brain injury and spinal cord injury.
Returning to work in the UK, Kirstin worked in an ‘Outreach’ capacity in Brain Injury, again in East London, before moving to Edinburgh in 2004 and working at Charles Bell Pavilion (Scottish Brain Injury Service) as a Senior Occupational Therapist. Kirstin then worked for four years in acute and urgent care, working as a Team Lead occupational therapist in an Accident and Emergency Department. Her current role is as a strategist, working across the continuum of care to prevent falls and fractures; she is currently employed as the Falls Co-ordinator for Edinburgh.
Kirstin has specialist skills in individual and group work, neurological assessment and treatment and the assessment and treatment of physical function. This includes musculoskeletal and orthopaedic assessment and has specialist knowledge of falls. Kirstin is also currently working within service development and research at Glasgow Caledonian University.
During this time Kirstin has been trained in neurological assessment and completed the Post-Graduate Diploma in Brain Injury rehabilitation in 2007. She completed a Professional Masters in Health Science in 2010 and a Professional Doctorate in 2014. Kirstin is a member of the British Association of Occupational Therapist and is licensed by the Health Professions Council.
Dawn joined CMS in 2015 as a part of our administration team. She comes from a background of legal administration and provides general administration support for the team.
Julie Marshall joined CMS as HR & Finance Manager in November 2013, and was made Office Manager in 2015.
She is responsible for recording all financial transactions using the Sage Accounts package, including invoicing, payments, salaries, PAYE/NI, corporation tax, VAT, cash flow forecasting and month end reporting. Julie is also responsible for HR relating to staff relations, induction/training, appraisal, job descriptions, staff handbook and employment contracts.
Michaela graduated in 1994 with a BA Hons in Psychology and went on to complete a Masters Degree in Research Methods in 1996 following which she began work at Scotcare Brain Injury Unit as a psychology assistant. For three years she worked with a multi–disciplinary team, providing intensive rehabilitation to adults with an acquired brain injury.
During this time she was trained to conduct a range of neuropsychological assessments under supervision, formulate and develop individual rehabilitation programmes and had her first experience of conducting therapeutic groups (i.e. cognitive, memory, social skills), implementing anger, assertive and anxiety management programmes and discharge planning.
Following this she worked as a housing officer to elderly residents in sheltered housing. This included supervision of housing managers and staff. Following completion of a Masters Degree in Forensic Psychology in 2001, she returned to her first area of interest and commenced work with Case Management Services. As a senior case manager she now provides supervision to the case management team and continues to work with individual clients. Michaela is also a Director of CMS.
Dr Bill McKinlay is a Neuropsychologist and Consultant for Case Management Services Ltd (CMS), the longest established brain injury case management provider in the UK. CMS provides community-based rehabilitation through its multi-disciplinary team and can also provide continuing support in the community. Bill works with the multi-disciplinary team especially in relation to memory retraining, anger management, emotional adjustment, and also family adjustment. He also has extensive medico-legal experience carrying out assessments (for either side and jointly).
Recent publications include chapters on forensic issues in neuropsychology and community rehabilitation.
Rona McKinlay is a graduate in Economics and Geography and taught at Leith Academy and Barrhead High for a number of years. She now undertakes the administration for CMS along with the rest of the team: Dawn Ker, Julie Marshall and Sandra Thomson. This includes progression of cases from referral to completion, scheduling of appointments, liaising with associates and case managers, invoicing, accounts, salaries, tax and NI, court dates and citations.
Lyndsey Qualified as an Occupational Therapist in 2003 and since then has worked for a brief spell in an NHS hospital setting – Medicine of the Elderly, however the majority of her career has been in health and social care as a community based Occupational Therapist for adults. Lyndsey has worked in community Rapid response teams, an Intermediate care service and long-term care management teams.
Lyndsey’s work in the Rapid Response and Intermediate care teams focused on crisis management – preventing hospital admission and facilitating early discharge, with coordinated multi-disciplinary working. This role involved full home assessment of complex urgent needs to help enable and maximise independence at home. Risk assessments, provision of equipment aids and adaptations, fitting equipment, assessing ability/safety using equipment, and Setting up, organising, and monitoring rehabilitation programmes.
Lyndsey’s work in assessment and care management teams involved assessing people with physical disabilities ranging from limb fractures, injury through accidents to more complex disabilities and neurological conditions such as Multiple Sclerosis and Parkinson’s Disease. This work involved assessing and advising on minor/major adaptation work, provision of complex care packages and complex equipment. Lyndsey is a people handling facilitator attending regular update training.
Lyndsey is registered with the Health and Care Professions Council and is a member of the British Association of Occupational Therapists (BAOT).
Nicki has worked in human service settings since leaving school. She qualified as a Registered General Nurse in 1983 and a Registered Mental Health Nurse in 1989. She also graduated as a social worker with a 2:1 Hons in 2008.
Nicki has a wealth of experience of being a key worker to individuals who have complex care needs both in hospital and community care settings. Some have required 24 hours packages of care or others have needed a package that can be flexible and allow them to feel in control by taking over the running of the care package.
Examples of conditions Nicki has supported individuals with have included degenerative neurological conditions, spinal and head injuries, palliative care, disabilities following a road traffic accidents. Nicki has now been successful in securing a full time job as a full time Case Manager after working as an associate Case Manager with CMS whilst continuing with her role as a social worker.
Whilst working as a Case Manager she aims to continue with her working ethos of ensuring a person centred approach with an aim to empower an individual. This is to enable them to reach their optimum level of independence with the required support package.
Caroline qualified as an Occupational Therapist in 1991 and has been employed in the NHS since 1992. Specialising in paediatrics in 1993, she is currently employed by NHS Fife as a senior member of the child health Occupational Therapy team. Caroline currently works in a community setting assessing and providing therapy to children aged 0-18 years with needs that vary from profound and complex disability to developmental and co-ordination difficulties. Caroline has a keen interest in neurology and child development. Caroline’s role as a child health occupational therapist has allowed her to develop her knowledge of assistive equipment and she is confident and experienced in assessing for equipment.
Caroline commenced work with Case Management Services in October 2001 writing quantification reports for children who have sustained a brain injury. Caroline also provides occupational therapy assessment to this client group. In 2007 Caroline undertook the role of case manager which she finds interesting and challenging.
Caroline is registered with the Health Professionals Council and is a member of the British Association of Occupational Therapists.
Gemma graduated with a BA Hons Social Sciences with Psychology in 2006.
Gemma began working with Case Management Services in August 2012 as an Assistant Case Manager/ Rehabilitation Assistant. Previously she has worked as a Tenancy Support Assistant for Renfrewshire Association for Mental Health in two of their housing support services, this included a 24 Hour Residential Support Service and the Homeless Prevention Service.
Gemma then began working for the Scottish charity Quarriers as an E.E.G. Assistant at the Scottish Epilepsy Centre in 2008. The role was to support the Neuro Physiologist with electroencephalography recordings of patients admitted for an assessment of their epilepsy.
In 2009 Gemma gained the position of Brain Injury Development Worker at the Quarriers Renfrewshire Head Injury Service. The service provides one to one community rehabilitation to those living with acquired brain injury. Gemma was also involved in facilitating various groups and delivering Brain Injury Awareness Training to staff teams.
In spring 2012 Gemma began a part time post at a new Quarriers service called Go4IT. She currently works as a Digital Inclusion Facilitator teaching adults with disability how to use various types of technology including computers, the internet and mobile phones.
Elaine is an Occupational Therapy graduate with 17 years’ experience of working in physical and neurological rehabilitation, and more latterly, education. She graduated in 1991 and began working within a rotational post, which included acute medical assessment and elderly rehabilitation before working in a stroke rehabilitation unit as a senior occupational therapist. In 1997 Elaine was involved in the development of the Centre for Brain Injury Rehabilitation in Dundee. In 2001 she became a lecturer within the School of Health Sciences, Robert Gordon University and still holds this post.
Maggi is a professional nurse who originally studied biological sciences to honours level. She then became a registered general nurse qualifying in 1983. In 2003 she trained as a lecturer in nursing gaining a PG Cert in teaching and learning in Higher Education.
Whilst practising as a nurse Maggi first gained general nursing and ward management experience in various specialties including general medicine, general surgery and oncology.
In 1998 Maggi started to work in neurosurgical intensive care at the Southern General Hospital in Glasgow. In 1999 she was appointed to a research post and became Clinical Studies Coordinator at the University Department of Neurosurgery working with Professor Graham Teasdale and a team of neuropsychologists. During this time she became involved in longer term care of patients and families who had suffered moderate to severe head injury. This involved physical assessment and some simple psychological testing to measure outcome. Although not formally involved in their care she often identified needs and resources for patients and families.
After a career break Maggi took a post as a lecturer in nursing studies at Glasgow Caledonian University where she worked until 2006. She then commenced work as an independent case manager. Her special interest is in clients with brain injury. Her experience includes case managing clients with orthopaedic trauma, traumatic amputation, brain injury and spinal injury. She has been involved in preparing case management plans, setting up large care packages, training carers and support workers, liaising with and supporting families, managing work placements and managing a care team. Maggi prepares Immediate Needs Assessments and Case Management Reports for CMS Ltd. She is a member of BABICM, and SHIF. Maggi has been an associate with Case Management Services since early 2009.
Sandra types and formats Dr McKinlay’s psychological and neuropsychological reports, catalogues publications, and provides general assistance to the CMS admin team. She is an experienced PA/Administration Manager.
Shikha Zalpuri Kapila completed her degree in Bachelor of Physiotherapy in 2002. She has worked in various Multidisciplinary setups in Delhi, India. Her clinical area of interest includes neurological, musculoskeletal and long term rehabilitation. Shikha has been working in the field of brain injury from past 11 years. She is a firm believer in physical rehabilitation and strives hard to find creative ways of providing rehabilitation.
She moved to England in 2005 and worked at Kemsley, St Andrew’s Healthcare, Northampton as a Neuro Physiotherapist for 8 years before moving to case management. She Joined Rehab With Walls, Northampton as a case manager in 2014 and has worked with clients suffering from brain injury, orthopaedic injuries, spinal injuries and she has also worked on paediatric cases.
Shikha has a done some consultant work for Rehabbasics, Northampton working with clients with musculoskeletal injuries and geriatric clients, long term maintenance. She has also done consultant work for Christ church (Neuro rehabilitation Unit), Oxford working predominantly with brain injury clients.
Shikha joined CMS in October 2016 and works with a variety of clients out in the community both as a case manager and Neuro Physiotherapist. Shikha uses her knowledge of physical disability to support clients, particularly those with complex physical issues.