Case Management Services Ltd (CMS) was registered in 1988 and is the oldest specialist case management company in the UK. The company is privately owned and independent. The directors are Michaela McGowan and Robert McGowan (also owners), Dr Andrew Harrison and Lynn Hodge, who have been directors since 2015. Dr Bill McKinlay is now a consultant.

We pride ourselves on having a well-integrated multi-disciplinary team (MDT), enabling good peer supervision. We receive instructions from a range of sources, including lawyers, insurers, occupational health specialists, and other healthcare providers. We have referrals from the independent (private) sector and the public sector. We provide a clinical service which by its nature is impartial and medico-legally we receive referrals from both claimant and defender solicitors, insurers, and trustees.


Our team come from various backgrounds and have experience working across public and private sectors including social care, housing, welfare and health. Our diversity of experience and knowledge, particularly of local resources, allows for good collaborative working with statutory, voluntary and health services. Partnership with local resources is vital to effective and sustainable long-term management of recovery after injury. We maintain good links with other providers including the care organisations with whom we work.


We exceed requirements for staff CPD and seek to contribute to various professional organisations. Dr Harrison is an examiner for the British Psychological Society (BPS) and external university examiner. Both contribute to post-graduate professional training. Michaela McGowan and Lynn Hodge have presented regularly including the Head Injury Information Days and BABICM events. We support the Scottish Head Injury Forum (SHIF), the Brain Injury Networking Group (BING) and we have also supported relevant charities with sponsorship including the Children’s Brain Injury Trust (CBIT).

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